On this page, find the answers to your most frequently asked questions.
If you don’t find the answers you need, please contact.
As the event is online we do not expect any disruption to the event.
We have been working closely with all our tutors to ensure their safety. In the event, a tutor is unable to offer a class, alternative date or a full refund will be offered.
In order to make the most of your experience, the following equipment and set up will be needed to join a class:
All of the live events require internet access. If you do not have access, you can consider joining one of our streamable online classes, which can be watched at your own pace.
We are pleased to offer timetables suitable for European/American, and Australian/NZ time zones. We regret that we cannot offer all of the classes at a time appropriate to those in Aus/NZ timezones due to the difficulty presented the time difference.
Please follow the steps outlined on the How to Book page. From there you can access our online booking & payment form.
What do the various ticket prices include?
Inclusions and exclusions for all ticket types are listed on the How To Book page.
Will I receive my choice of classes?
Classes are allocated on a first come, first served basis. Once you have submitted your form and made your payment, you will receive an immediate notification of your booking. We will then send you a summary of your classes a few days later.
What is the capacity of each class?
We will accept up to 15 students in each class.
Class fees are charged per participant and kits are sold in advance only to those who have booked on the class.
During the workshop you will be connected via Zoom to your tutor for all of the teaching. They will demonstrate techniques and show you how to create their beautiful designs. You will be able to ask questions as you go, as well as get to know your fellow embroiderers. Sessions will be 2 hours long (or 3 if you are following the Australia/NZ schedule) and between sessions you will have an opportunity to take a break and progress your work.
All the Zoom workshops will be recorded and offered to those booked on to the specific class as a back up for anything they have missed or would like to go over. These recordings will be accessible for a month after the original event (or longer if needed)
Alternatively, our pre-recorded courses offer a self-paced learning experience, where you will have the chance to learn by following videos created exclusively for the Crewel Work Company. We currently offer courses taught by the following tutors: Phillipa Turnbull, Mandy Ewing, Hazel Blomkamp and Tanya Bentham. Full details can be found on our Online Courses page.
The UK/Europe and North American timetables are split into 2 daily sessions of 2 hours (total of 4 hours per class per day). To accommodate the time zone differences, the Australia/NZ schedule features daily sessions of 3 hours and are spread over an extra day.
During the class the tutors will introduce each technique and demonstrate the design before allowing you to have a go. You will have a chance to follow along and ask questions as you stitch.
Small changes to the timetable reflect demand for classes as well as availability of tutors. We apologise for any inconvenience this may cause and hope you are able to find something else that inspires you in the programme!
This event will offer workshops for all levels of experience from complete beginner to the very advanced. Furthermore, class sizes are relatively small so each student will receive ample time with their tutor. Please check each tutor page for their designs and the specific guidance for the skill level required for each workshop.
We will accept 15 students in each of the live classes (in order to keep the live classes small and intimate and so that the tutor can provide ample one-on-one attention).
All workshops will be online.
Our cancellation policy for January is as follows:
Our cancellation policy for May is as follows:
Please get in touch with us if you are unable to attend the event due to illness.
While we are unable to offer subtitles or signing, if you are comfortably able to listen to the television, the classes should be suitable for you. If you have any specific concerns, please get in touch with us.
Follow us on our social media channels or contact us for any further information about the event.
Phillipa Turnbull Events Ltd is registered in England and Wales with registered No. 08578711 and VAT No. 187837253. Registered Head Office: Pembroke House, 1 Clifford Street, Appleby in Westmorland, CA16 6TS
We are a member of the UK travel regulator ABTA. Membership number Y6352
Follow us on our social media channels or contact us for any further information about the event.
Address
Pembroke House, Appleby-in-Westmorland CA16 6TS, UK
Phillipa Turnbull Events Ltd is registered in England and Wales with registered No. 08578711 and VAT No. 187837253. Registered Head Office: Pembroke House, 1 Clifford Street, Appleby in Westmorland, CA16 6TS
We are a member of the UK travel regulator ABTA.
Membership No. Y6352
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